PRIVACY POLICY


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We take our customers privacy seriously and we will only collect and use your personal information as outlined below.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at info@happy2u.my. Our Privacy Statement fully represents the industry’s best practice.

Collection of Personal Information

HAPPY2U does not sell, share or trade customers personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group for internal use only. When you create a HAPPY2U account the personal information we collect may include your:

The personal information we collect from you will be used in some or all of the following ways:

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). When you register as a user on HAPPY2U website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

Payments that you make through the Site will be processed by our agent e-GHL and authorized banks. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Change, Update Or Correction Of Information

You can update your personal information anytime by accessing your account on HAPPY2U website. Simply click on the My Account / Log In link from the navigation at the top of the page and enter your email address and password to access your information. You can request password help at any time by clicking on the forget password link, which will prompt the system to email a password to your email address. Upon your request, we will: correct or update your personal information; stop sending emails to your email address; disable your account to prevent any future purchases through that account. The above can be done by emailing your request to info@happy2u.my. Please do not send your credit card number or other sensitive information via email.

Security of Your Personal Information

HAPPY2U ensures that all information collected will be safely and securely stored. We protect your personal information by:

Disclosure of Personal Information

HAPPY2U.MY does not sell, rent or trade any personal information to third parties, except those contracted to assist in the maintenance and organization of customer information, which are used for order fulfillment and communications purposes. These third parties, however, do not have the authority to make use of your information for any other purpose. By visiting the site, you consent to the collection and use of the information by HAPPY2U.MY. All information entered by you and transmitted to the site is processed by personnel who have endorsed in deed of undertaking to safeguard your information. Happy2u.my will not disclose your user information to any external organization without prior consent from you. However, HAPPY2U.MY may discloses user information to the government and/or third parties when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our Terms & Conditions; or otherwise causing harm to HAPPY2U.MY or anyone who could be victimized by such activities, and where otherwise required by law or by legal process. We will also release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. HAPPY2U is committed to complying with the Privacy Act and the National Privacy principles.

If you believe that your privacy has been breached by HAPPY2U please contact us at info@happy2u.my and we will resolve the issue.

Collection of Computer Data

When you visit HAPPY2U, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

Changes to the Privacy Policy

HAPPY2U reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

Complaints about breeches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don’t hesitate to contact us at info@happy2u.my.